"To enhance the growing image of nastiness, [QA] team members began to dress in black (hence the name Black Team). They took to cackling horribly whenever a program failed. Some of the members grew long mustaches that they could twirl in Simon Legree fashion. They'd get together and work out ever more awful testing ploys. Programmers began to mutter about the diseased minds on the Black Team.
Needless to say, the company was delighted. Every defect the team found was one that the customers wouldn't find."
" You grant Etsy access to your Facebook profile; it mines your friends' profiles; and then it recommends a bunch of products based on their likes and interests. "